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La Patte Verte
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🚚 Shipping & Returns
Minimum order amount: €10
🇫🇷 Metropolitan France, Corsica & Monaco 🇲🇨
- 📍 Pickup point (Mondial Relay or Chronopost): €4.50
- 🏠 Home delivery without signature (Colissimo): €7.50
💚 Free for orders over:
€49 for pickup point
€99 for home delivery
📌 The choice of relay point is made after payment, on the confirmation page.
🇧🇪 Belgium
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- 📍 Pickup point (Mondial Relay or Chronopost): €4.95
- 🏠 Home delivery without signature: €10.95
💚 Free for orders over €49 for pickup point
📌 Relay point selection after payment.
🇱🇺 Luxembourg
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- 📍 Pickup point (Mondial Relay or Chronopost): €6.95
- 🏠 Home delivery without signature: €10.95
🇨🇭 Switzerland
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- 🏠 Home delivery (Colissimo): €17.95
🇪🇺 Other European Union countries
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- 🏠 Home delivery: €12.95
- 📍 Delivery to a relay point: €8.95
🌍 Other international destinations
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If your country is not listed above, please contact us at info@lapatteverte.com with your address and desired products.
We will provide you with estimated shipping costs.
✉️ If your country is not listed above, please contact us by email with your address and desired products — we’ll provide a shipping quote.
📦 Shipping Information
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🚚 Minimum order: €10 (excluding shipping costs)
🚚 Shipped within 24 business hours after payment is received
🚚 Delivery handled by Colissimo, Mondial Relay or Chronopost
🚚 A tracking email is sent upon shipment
⚠️ Relay point:
If no relay point is selected, the first available one will be assigned.
In case of unavailability, a replacement relay point will be assigned.
🏠 Home Delivery (Colissimo)
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- Email notification of delivery day
- 24h confirmation before (email + SMS)
- France / Monaco: 48 business hours
- International: 3 to 6 business days
📍 Delivery to a Relay Point
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- Selection after payment
- Metropolitan France: 3 business days
- International: 3 to 6 business days
⚠️ Pickup deadlines:
Chronopost: 7 days
Mondial Relay: 5 days
After this period, the package is returned to the sender.
Shipping costs are not refunded.
🔎 Check a Relay Point
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👉 Mondial Relay
👉 Chronopost Points
🔄 Change a Relay Point
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Modification possible only before shipment.
👉 Contact: info@lapatteverte.com
Once shipped, no changes are possible.
♻️ Returns
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You have 14 days from receipt to make a return.
- The item must be intact, unused and in its original packaging
- The printed invoice must be included
🔸 Damaged, soiled or incomplete products will not be accepted or refunded
🔸 Return costs are at the customer's expense
👉 For any request, contact us at info@lapatteverte.com
Please indicate your order number and the products concerned.
👉 Contact: info@lapatteverte.com
📬 Order Tracking
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A tracking email is sent upon shipment.
Real-time tracking until delivery ✨