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La Patte Verte
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🚚 Shipping & Returns
🇫🇷 Metropolitan France, Corsica & Monaco 🇲🇨
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Collection point (Mondial Relay / Chronopost) : €4.50 — FREE for orders over €49.
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Home delivery without signature (Colissimo) : €7.50 — FREE for orders over €99.
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Express home delivery (Chronopost 1 to 2 business days) : €10.95 — FREE for orders over €99.
📌 Important note: The choice of your collection point is made after payment, directly on your order confirmation page
🇪🇺 Europe & International
🇧🇪 Belgium
Collection point (Mondial Relay / Chronopost) : €4.95 — FREE for orders over €49.
Home delivery without signature : €10.95
The choice of collection point is made after payment.
🇱🇺 Luxembourg
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Collection point (Mondial Relay / Chronopost) : €6.95 — FREE for orders over €59.
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Home delivery without signature : €10.95
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The choice of collection point is made after payment.
🇨🇭 Switzerland
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Home delivery (Colissimo) : €17.95
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Please note: Any customs duties and local import fees are the responsibility of the customer.
🇩🇪 Germany
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Collection point / Locker (DPD) : €7.95 (Reduced to €2.95 for orders over €79)
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Home delivery : €11.95
🇮🇹 Italy
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Collection point / Locker: €7.95
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Home delivery (5 to 8 business days) : €12.95
🇵🇹 Portugal
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Collection point / Locker (DPD / InPost) : €7.50
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Home delivery : €12.95
🇳🇱 Netherlands
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Collection point / Pakketpunt : €8.95
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Home delivery : €13.95
🇪🇸 Spain
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Collection point / Punto de recogida : €8.95
- Home delivery : €13.95
🌍 Other European Union countries & International
- Standard home delivery: €14.95
✉️ Is your country not on the list?
If your destination country is not listed above, please contact us by email at info@lapatteverte.com, providing your full address and the desired products. We will send you a personalized shipping cost estimate.
Local restrictions: Due to customs and import regulations in some countries, certain specific products cannot be shipped everywhere. We will confirm the feasibility of the shipment by email.
See shipping details
🚚 Minimum order: €10 (excluding shipping costs)
🚚 Ships within 24 business hours after payment receipt
🚚 Delivery handled by Colissimo, Mondial Relay or Chronopost
🚚 A tracking email is sent upon shipment
🏠 Home delivery (Colissimo)
See details
- Delivery day notification by email
- Confirmation 24 hours in advance (email + SMS)
- France / Monaco: 48 business hours
- International: 3 to 6 business days
📍 Delivery to a collection point
See details
- Selection after payment
- Metropolitan France: 3 business days
- International: 3 to 6 business days
⚠️ Collection deadlines:
Chronopost: 7 days
Mondial Relay: 5 days
After this period, the package is returned to the sender.
Shipping costs are not refunded.
🔎 Check a collection point
See links
👉 Mondial Relay
👉 Chronopost Points
🔄 Change a collection point
See conditions
Modification possible only before shipment.
👉 Contact: info@lapatteverte.com
Once shipped, no changes are possible.
♻️ Returns
See return conditions
You have 14 days from receipt to make a return.
- The item must be intact, unused, and in its original packaging
- The printed invoice must be included
🔸 Damaged, soiled, or incomplete products will not be accepted or refunded
🔸 Return shipping costs are borne by the customer
👉 For any request, contact us at info@lapatteverte.com
Please indicate your order number and the products concerned.
👉 Contact: info@lapatteverte.com
📬 Order tracking
See information
A tracking email is sent upon shipment.
Real-time tracking until delivery ✨
